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Customer Service is key in today's QSR!
Flightware delivers the answer to faster order taking from anywhere in your drive-in

The scenario is common, you either have too few POS terminals and can't get to customers fast enough, or you have too many and just need that extra station every so often. With the Flightware technology this is no longer a challenge.

The M-Class Tablet POS allows operators to take orders wirelessly in many new ways in your restaurant.

From the Patio - We know you can't always be prepared for a large rush and dealing with this can always be a challenge. We give you the tool that can allow you to take the order wirelessly. Going face to face with your customer when peak times swell can improve your overall customer service and allow you to manage your inbound orders without compromising service.

From the Drive-thru - Let's face it drive-thru lines can back-up during peak times no matter what type of service you have. Line busting is a common way to deal with frustrated drive-thru patrons when you have multiple cars piled up. Taking the order from customers, puts their mind at ease and can allow your staff even more time for order preparation. Just think you get a chance to go face to face with your customer, this has proven in several retail studies that this can improve loyalty and overall experience.

From the Tables - If you a trying to reduce audio technology costs and improve customer relations, going face to face with your order taking can make a big difference. Sure you can still use table phones to take the order but imagine what an impact it would have on your customer to see the manager at their table-side beaming the order into the kitchen wirelessly. Customers want to feel important, what better way is there than face to face order taking.

Backup Terminal - Responding to incorrect orders is very important when a customer considers coming back to your restaurant. Sometimes all of your POS terminals are busy and you just need a place to recall an order and get in in the cook queue to repair a problem. With the M-Class Tablet POS you and your car-hops can take advantage of the 4th or 5th terminal being a wireless tablet. You don't need any extra audio to integrate so it can make it even less expensive than adding that last terminal that you may not use that often.

To learn more about how you can face to face with your M-Class Tablet POS

CALL 877.581.5807